My resume

Client work included ESPN, Ford Motor Company, Forest Laboratories, Maybelline, Polo Ralph Lauren, Textbooks.com, T. Rowe Price

• Led development of user scenarios, user flows, navigation models, sitemaps, wireframes, prototypes, competitive audits, heuristic evaluations and personas for demonstrating concepts to clients
• Developed and documented detailed information architecture and interaction designs for web sites and mobile applications
• Conducted stakeholder and user interviews to define business goals and target audience needs
• Presented user experience deliverables to clients
• Collaborated with creative, technology and business analyst teams to design and implement effective website and mobile user interfaces
• Participated in new business development efforts by contributing to project pitches

Client work included Massachusetts Institute of Technology, Brown University, The Boston Public Library and Dana-Farber Cancer Institute

• Designed sitemaps, schematics, wireframes, prototypes and content lists based on client business requirements, audience analyses and competitive analyses
• Led clients through discovery sessions and information architecture deliverables presentations
• Collaborated with creative team to design and implement effective website user interfaces
• Developed cross-browser functioning front-end website page templates using HTML, CSS, XML and ASP.NET
• Evaluated and recommended content management systems and community forum software for client solutions
• Wrote test cases to be utilized during quality assurance testing

• Coordinated with team members and third-party web design firm to develop new look and feel for corporate website
• Developed and delivered targeted HTML email campaigns and newsletters
• Managed white paper campaigns to generate customer leads
• Implemented web visitor enhancement programs, including search engine optimization, keyword placements, link referrals, banner ads and newsletter sponsorships
• Analyzed and reported on website traffic and marketing campaign results

• Collaborated with team members and third-party web design firm to develop award-winning portal to establish TidalWire's role as the storage area networking industry leader
• Developed and maintained company intranet to promote effective communication throughout entire organization
• Designed marketing collateral, datasheets and other sales tools